Direct Debit
Overview
The Direct Debit module is used to manage you organisation’s Direct Debit collections and includes online signup, mandate administration, payment scheduling, submission to Bacs, reconciliation, and the handling of failed or returned payments.
Configurable controls and exception handling allow organisations to automate routine activities while retaining oversight of approvals, failed collections and items requiring investigation.
Key Concepts
Groups: The Direct Debit module makes use of Groups in order to control user access and hold configuration settings.
Payers: A Payer is an individual who you collect a payment from using the Direct Debit scheme. Each payer beings to a specific Group.
Plans: A Payer can have one or more payment plans assigned.
Workflows: Direct Debit processing can be automated using our Workflow Automation tools.
API: Direct Debit processing is included in our API suite.